SpotOn cancellations: manage decisions against ETD
Coordinate sales, production and booking teams before a change becomes a last-minute decision.
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Source update
GENLOG editorial · 24 October 2026 · Original advisory date: 2026-08-17
Illustration designed by GENLOG; not an event photograph.
CMA CGM’s 17 August 2026 notice introduces early SpotOn cancellation fees on selected trades from 19 September. It distinguishes more than 21, 15–21, 7–14 and fewer than 7 days before ETD; applicable amounts and terms belong in the quotation.
Assign the final decision owner
GENLOG perspective and practical considerations
GENLOG recommends one coordinator for cargo readiness and the keep, reduce or cancel decision. Set internal reviews earlier than the commercial thresholds so teams have time to confirm instructions.
Save the terms with the price
Retain amendment and cancellation conditions alongside the reference ETD. Ask whether a quantity change counts as a booking reduction and how the changed portion is charged. Do not assume one fee applies to all SpotOn trades; obtain booking-specific written confirmation.
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